In New Zealand, we experience a range of seasonal weather emergencies such as earthquakes, fires and floods. Occasionally, there might also be outages or supply chain issues that impact our business.
You can always find our response to any emergency or service interruption here, as well as safety tips if you find yourself driving in or near a weather emergency situation.
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If you drive a Custom Fleet vehicle in New Zealand, download our Driver Guide for important information about:
Download the Driver Guide (229KB, PDF)
Looking for your closest mechanic? Or petrol station? Use this handy tool to locate services in your area.
Please call your local provider before you visit, as their details may have changed.
If you are involved in an accident we are here to help. As soon as possible following the accident call our 24 hour driver support line on 0800 11 63 63 .
If you are involved in an accident, stay calm and follow the below steps to ensure everything is covered and that everyone is kept safe:
If you are unsure if you have accident management included in your lease, please check with your company’s Fleet Manager.
One of the benefits of our fleet management and fully maintained leases is the inclusion of Roadside Assistance.
If you find yourself in a situation where you’ve broken down, locked your keys in the car or have a flat battery, simply call the Custom Fleet 24 hour driver support line on 0800 11 63 63 and we’ll get you back on the road as soon as we possibly can.
Turners Cars
44 Fairy Springs Road, Fairy Springs, Rotorua
Phone: 0800 887 637
Turners Cars
2 Walton Street, Whangarei
Phone: 0800 887 637
Turners Cars
201 Archers Road, Wairau Valley
North Shore, Auckland
Phone: 0800 887 637
Turners Cars
68 Gavin Street
Penrose, Auckland
Phone: 0800 887 637
Turners Cars
Corner of Fred Taylor Drive & Kakano Road
Westgate
Box number 104142
Lincoln North
Phone: 0800 887 637
Turners Cars
112 Avalon Drive, Hamilton
Phone: 0800 887 637
Turners Cars
26 Hull Road, Mt Maunganui
Tauranga
Phone: 0800 887 637
Turners Cars
31 Pandora Road, Pandora
Napier
Phone: 0800 887 637
Turners Cars
85-87 St Vincent St, Toi Toi
Nelson
Phone: 0800 887 637
Turners Cars
Cnr John F Kennedy & Fairs Roads
201 John F Kennedy, Palmerston North
Phone: 0800 887 637
Turners Cars
9 John Sneddon Drive, Elsdon, Porirua
Phone: 0800 887 637
Turners Cars
1 Detroit Place, Christchurch
(off the intersection of Deans and Moorhouse Avenues)
Phone: 0800 887 637
Turners Cars
112 Anzac Avenue, Dunedin
PO Box 1218
Dunedin 9054
Phone: 0800 887 637
Turners Cars
690 Devon Road, New Plymouth
Phone: 0800 887 637
Turners Cars
1 Meadows Road, Washdyke
Timaru
Phone: 0800 887 637
